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Owned and operated by Outdoor Spread, we are happy to answer questions about pergolas, fire pits, grills, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Larger items like pergolas and patio furniture sets may require additional coordination for delivery scheduling.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier details. You can use that tracking number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your outdoor space, please refer to our Return Policy page for full details on how to start a return.
Can I exchange an item for a different size or style?
We are happy to help with exchanges within our 30-Day Returns window. Simply contact us with your order number and the item you would like instead, and we will walk you through the process.
Do your pergolas and furniture require professional assembly?
Our products are designed with straightforward assembly in mind, so most customers set them up without professional help. Each item includes detailed instructions, and our support team can assist if you run into any questions during setup.
What materials are your fire pits and grills made from?
Our fire pits and grills are built with durable, weather-resistant materials designed to hold up season after season. Specific material details are listed on each product page so you can find the right match for your patio or deck.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Built to Last
We carry trusted brand-name pergolas, grills, and furniture designed for years of outdoor enjoyment.
Free shipping on orders over $100 in the lower 48 Within the Continental U.S. (Excludes AK/HI)
Free shipping on orders over $100 in the lower 48 Within the Continental U.S. (Excludes AK/HI).
